Privacy Policy

EMCAN EDUCATIONAL INSTITUTE L.L.C ("we," "our," or "the Institute") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our educational application and attend our onsite or online classes.

1. Information We Collect

We collect information that identifies you or relates to your identity ("Personal Data") to provide a seamless educational experience.

• Registration Information: Name, email address, phone number, and physical address.
• Educational Records: Enrollment history, attendance records (online and onsite), and assessment results.
• Payment Information: Transaction details (please note we do not store full credit card numbers; these are handled by our secure payment processors).
• Technical Data: IP address, device type, and app usage statistics collected during online sessions.

2. How We Use Your Information

We use your data for the following purposes:

• To manage your course enrollments and provide access to materials.
• To verify your identity for onsite class attendance and certification.
• To process payments and issue receipts.
• To communicate important updates regarding class schedules or policy changes.
• To improve our application's performance and user experience.

3. Sharing of Information

We do not sell your personal data. We may share information only in the following circumstances:

• Service Providers: With trusted third-party vendors who assist in operating our app, processing payments, or delivering online classes.
• Legal Requirements: If required by UAE law or to protect the rights and safety of the Institute and its students.
• Accreditation Bodies: With relevant educational authorities if required for your certification or course validation.

4. Data Security

We implement robust technical and organizational measures to protect your data. This includes encryption for online data transmission and secure physical storage for onsite records. While we strive to protect your information, no method of transmission over the internet is 100% secure.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with educational services. We also retain data as necessary to comply with our legal obligations and resolve disputes.

6. Your Rights

Depending on your location and local regulations, you may have the right to:

• Access the personal data we hold about you.
• Request the correction of inaccurate data.
• Request the deletion of your data (subject to legal and administrative requirements).
• Opt-out of marketing communications.

7. Third-Party Links

Our application may contain links to external websites (such as external source materials). We are not responsible for the privacy practices of these third-party sites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Effective Date."